NAZARETH, John Martin; FRANCIA, Aldon; ALMOGEN, Marianne; MABASSA4, Eleonor. Electronic Banking Utilization, Service Quality, Client Satisfaction: A Narrative Literature Review. JPAIR Multidisciplinary Research, Philippines, v. 65, n. 1, p. 149–161, 2026. DOI: 10.7719/jpair.v65i1.1020. Disponível em: https://philair.org/index.php/jpair/article/view/1020. Acesso em: 5 may. 2026.