Work-Life Balance, Motivation, and Employee Well-Being in Integrated Resorts: A Narrative Literature Review
DOI:
https://doi.org/10.7719/jpair.v65i1.1019Keywords:
Human Resource Management, Motivation, Narrative Literature Review, Philippines, Work-Life BalanceDisciplines:
Business Administration, Human Resource Management (HRM)Abstract
The hospitality and gaming industry presents persistent challenges to employee well-being due to irregular schedules, emotional labor, and continuous customer demands. This study examines the relationships among work-life balance (WLB), motivation, and personal impact (PI) within the context of Solaire Resort North, a luxury integrated resort in the Philippines. A qualitative narrative literature review was conducted, guided by the Job Demands-Resources (JD-R) model and Self-Determination Theory (SDT). Thematic analysis was applied to selected global and local studies. Findings confirm that WLB functions as a critical job resource that enhances intrinsic motivation by satisfying autonomy and relatedness needs. However, both WLB and motivation fail to buffer the negative effects of chronic job demands on PI, leading to motivational self-exploitation and heightened personal strain. The study contributes new insight to JD-R literature by highlighting the decoupling of internal states and external well-being outcomes. Organizational reforms—flexible scheduling, wellness programs, and family-supportive policies—are recommended to mitigate personal costs and sustain workforce resilience in high-demand service environments.
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References
Altındağ, E., & Siller, F. (2014). Effects of flexible working method on employee performance: an empirical study in Turkey. https://tinyurl.com/yf3yra2p
Baluyot, M. B., & Flores, R. A. (2023). An examination of socio-economic and socio-cultural factors among Philippine hotel personnel towards promoting employee well-being in the Philippines tourism and hospitality industry. International Journal of Biosciences, 23(5), 88-100. https://doi.org/10.12692/ijb/23.5.88-100
Blau, P. (2017). Exchange and power in social life. Routledge.
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Copyright (c) 2026 Ronel Rabi Duyagit, Kim C. Delos Reyes, Jennifer Enanod, Raymel De Vera
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Open Access. This article published by JPAIR Multidisciplinary Research is licensed under a Creative Commons Attribution-Noncommercial 4.0 International (CC BY-NC 4.0). You are free to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material). Under the following terms, you must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. You may not use the material for commercial purposes.
